News
Mar 11, 2024

Airbnb’s new rules for using security cameras and other devices

Indoor security cameras prohibited in listings globally on Airbnb.

Airbnb’s new rules for using security cameras and other devices

High Level Overview

Key Takeaways

  • Indoor security cameras prohibited in listings globally on Airbnb.
  • More comprehensive rules on the use of outdoor cameras and other devices.

What does this mean for hosts?

  • All Indoor cameras need to be removed by April 30th.
  • Under Guest Safety in your listings editor you can now disclose monitoring systems like Cappsule.
  • You must disclose the use of any devices but you do not have to specifically state where they are located.

An update on the policy on security cameras by Airbnb.

Airbnb is banning the use of indoor security cameras in listings globally as part of efforts to simplify our policy on security cameras and other devices and to continue to prioritize the privacy of our community.

Historically, Airbnb allowed the use of indoor security cameras in common areas of listings, such as hallways and living rooms, as long as they were disclosed on the listing page before booking, clearly visible and were not located in spaces like sleeping areas and bathrooms.

The update to this policy simplifies our approach and makes clear that security cameras are not allowed inside listings, regardless of their location, purpose or prior disclosure.

“Our goal was to create new, clear rules that provide our community with greater clarity about what to expect on Airbnb. These changes were made in consultation with our guests, Hosts and privacy experts, and we’ll continue to seek feedback to help ensure our policies work for our global community.”

- Airbnb’s Head of Community Policy and Partnerships, Juniper Downs

As the majority of listings on Airbnb do not report having a security camera, this update is expected to impact a smaller subset of listings on the platform.

Alongside a ban on indoor cameras, the revised policy will also see more comprehensive rules on the use of outdoor security cameras and other devices, including noise decibel monitors.

Devices like doorbell cameras and noise decibel monitors continue to be permitted on Airbnb and can be an effective, privacy-protective way for Hosts to monitor security for their home and get ahead of issues like unauthorized parties.

However, Hosts will be required to disclose the presence and general location of any outdoor cameras before guests book. These cameras will also be prohibited from monitoring indoor spaces of a listing and are not allowed in certain outdoor areas where there’s a greater expectation of privacy, like an enclosed outdoor shower or sauna.

Hosts are also required to disclose the presence of noise decibel monitors, which assess decibel level only and do not record or transmit sounds or conversations and are only allowed in common spaces of listings.

To allow Hosts time to come into compliance with these updates, the revised policy takes effect on April 30.1